The webinar will discuss Data.FI’s published, comprehensive implementation guidance for electronic case management systems (eCMS) for OVC programs. Electronic case management systems aim to capture key OVC data and improve case management for PEPFAR-supported programs. The guidance builds upon the related tool published by PEPFAR in 2020, “Electronic Case Management System: Key Considerations.” The new guide was developed in alignment with the nine digital principles for development designed to help integrate best practices into technology-enabled programs.[1]

The eCMS guidance covers the goals and objectives of the eCMS, elements in a landscape analysis (including laws, policies, existing systems, stakeholder mapping, and assessment of infrastructure and ICT skills), as well as planning for system functions, privacy and security needs, governance, data storage, and more. The implementation guide includes practical material on business processes, costs related to developing and sustaining an eCMS, functional and non-functional requirements and SOPs, and sections on system design, reporting indicators, testing, quality assurance, deployment, maintenance, and management.

You can find the full guidance document, developed with support from PEPFAR through USAID here.

[1] https://digitalprinciples.org/about/