Inter Agency Guidelines for Case Management & Child Protection

The Inter Agency Guidelines for Case Management & Child Protection were developed by the Child Protection Working Group in order to complement the agreed upon Minimum Standards for Child Protection in Humanitarian Action (2012). These guidelines provide a general framework of principles, considerations, steps, and procedures for effective child protection case management. In section One, the document explores what is meant by “case management” and the principles that inform case management practice. Section Two is aimed at policy makers and program manager. It discusses the main factors that should be taken into account when introducing or strengthening existing case management services. Section Three presents the different steps of the case management process.