PRIVACY AND COOKIES POLICY
PRIVACY POLICY
INTRODUCTION
Pact and the OVCsupport.org website respect privacy and your rights to control your personal data. Your support, your privacy and your trust are very important to us and inform our policies about how we use and protect your personal information.
This Privacy Policy relates to the information collected and processed by OVCsupport.org when you are interacting with this website, www.ovcsupport.org and outlines our compliance with GDPR regulations. It describes the personal data we collect, and explains why we collect it, how we use it, and when we share it with third parties. Our Privacy Policy also describes the choices you can make about how we collect, use and store your personal data.
WHO WE ARE
OVCsupport.org’s mission is to improve the lives of orphans and vulnerable children through connecting the global community and providing the most up-to-date information on HIV and other adversities. OVCsupport.org is managed by the Adolescents and Children, HIV incidence reduction, Empowerment, and Virus Elimination (ACHIEVE) under Pact. ACHIEVE is a five-year, USAID-funded global cooperative agreement. ACHIEVE can provide either short term technical assistance or service delivery, which will help priority PEPFAR countries acheive and maintain HIV epidemic control among pregnant and breastfeeding (PBF) women, infants, children, and youth. The two objectives of the project are to:
- Attain and sustain HIV epidemic control among at-risk and hard to reach pregnant and breastfeeding women, infants, children, and youth, as well as to mitigate the impact of HIV/AIDS and prevent HIV transmission among these populations; and
- Support the transition of prime funding and implementation to capable local partners in order to meet the PEPFAR goal of 70% of funding to local partners.
The project is implemented through a consortium led by Pact with partners Jhpiego, Palladium, No Means No Worldwide, and Wi-HER.
WHY WE COLLECT AND HOLD YOUR PERSONAL INFORMATION
We collect, hold and process your personal data
- To keep a record of your interactions with us and the actions we have taken
- To send marketing information about the OVCsupport.org website and related events
WHEN AND WHY WE WILL SEND YOU PERSONALIZED MARKETING COMMUNICATIONS
The OVCsupport.org website will only contact you for marketing purposes – for example to keep you up to date on our work such as webinars and events, new content and job announcements.
We will make it easy for you to tell us if you would like to receive marketing communications from us and hear more about our work and the ways in which you would like to receive this information (email, SMS and phone). We will not send you marketing material if you tell us that you do not wish to receive it. There are a variety of ways you can do this, see How to control what we send you or request we update your personal information.
Where you give us your consent to send marketing information, we will understand your consent to last until you unsubscribe. You can update or withdraw your consent at any time. You may opt out at any time by sending an email to ovcsupport@pactworld.org.
HOW AND WHEN WE COLLECT INFORMATION ABOUT YOU
We collect personal information from you when you sign up for updates and submit your email address through our website.
WHAT INFORMATION does THE OVCSUPPORT.ORG WEBSITE COLLECT ABOUT YOU?
Personal information we collect from you is the email address you provide when you sign up for updates and if you fill out the Contact Us page, your name and any comment you note.
EXTERNAL LINKS
The OVCsupport.org website website may contain to links to websites that Pact does not control. Pact is not responsible for the processing of personal data which may take place on websites that are outside Pact’s control.
WILL THE OVCSUPPORT.ORG WEBSITE SHARE YOUR PERSONAL INFORMATION WITH ANYONE ELSE?
The OVCsupport.org website does not sell to or share your information with anyone, including other nonprofit organizations.
HOW LONG WILL THE OVCSUPPORT.ORG WEBSITE KEEP YOUR PERSONAL INFORMATION?
We will hold your personal information in our systems until you write to ovcsupport@pactworld.org asking to unsubscribe.
HOW TO CONTROL WHAT WE SEND YOU OR REQUEST WE UPDATE YOUR PERSONAL INFORMATION
We will always honor your wishes. If you have any concerns about how your information is handled, to request an update to your personal information or to add your name to our do-not-share list, please e-mail us at mydata@pactworld.org.
HOW THE OVCSUPPORT.ORG WEBSITE KEEPS YOUR DATA SAFE
For your online security, we use industry-standard encryption technologies when receiving personal data and we have security measures in place to protect against loss, misuse, or alteration of your email address.
Electronic data and databases are stored on secure computer systems and we control who has access to information, using both physical and electronic means.
OVCSUPPORT.ORG WEBSITE’S USE OF COOKIES
For information on the types of cookies we use in this website, how we use them and how you can control your cookie preferences, please refer to the OVCsupport.org website’s Cookies policy which may be found at cookies policy.
YOUR RIGHTS OVER YOUR PERSONAL DATA
You have a variety of rights with respect to your data, including the rights to see, update, restrict, object to the use of or withdraw use of your data. Depending upon where you are based and why we hold your data, you may have the right to request:
- Access to the personal data we hold about you, including how we first obtained your details, free of charge in most cases (this is known as a ‘Subject Access Request’).
- The correction of your personal data when incorrect, out of date or incomplete.
- That we stop using your personal data for direct marketing (either through specific channels, or all channels).
- That we delete your personal data from our systems if you decide to opt out of the program (this is known as the “Right to be Forgotten”).
- That we no longer process your data automatically to decide whether marketing activities are likely to be of interest. This is known as profiling and helps us to ensure that our marketing is relevant and appropriate.
- You can contact us to request to exercise these rights at any time, see How to control what we send you or request we update your personal information
for details of how to get in touch.
OPTING OUT OF DIRECT MARKETING
You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We will always comply with your request.Where we are sending you direct marketing on the basis of our legitimate interest, you can also ask us to stop.
RIGHT TO BE FORGOTTEN
Upon request we will delete your personal data from our systems, to the extent that we are permitted to by law or regulatory guidelines.
OPTING OUT OF PROFILING
Upon request we will cease using your personal data to decide whether you would be interested in particular updates and other marketing. Such requests may lead to you not hearing from us in the future.
SUBJECT ACCESS REQUESTS
You have the right to request a copy of the personal information we hold about you. We will provide this as soon as possible, and within a month unless there are specific reasons why this would not be possible. We will always let you know if this is likely to be the case.
CHECKING YOUR IDENTITY
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorized a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.
HOW TO FIND OUT MORE, OR MAKE A COMPLAINT ABOUT THE OVCSUPPORT.ORG WEBSITE’S APPROACH TO DATA PROTECTION
If you would like more information, to update your details or have any questions about this policy, please contact us by email at ovcsupport@pactworld.org.
To make a formal complaint about OVCsupport.org website’s approach to data protection or raise privacy concerns directly with our data protection team, please contact: mydata@pactworld.org.
CHANGES TO THE OVCSUPPORT.ORG WEBSITE PRIVACY POLICY
This Privacy Policy may be updated from time to time, so you may wish to check it each time you submit personal information to the OVCsupport.org website. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the OVCsupport.org website to submit personal information to OVCsupport.org Website. If material changes are made to the Privacy Policy, we will notify you by placing a prominent notice on the website.
THANK YOU FOR YOUR TRUST IN THE OVCSUPPORT.ORG WEBSITE
Your privacy is very important to us, and we want to make sure your experience with us is a positive one. We want to keep you informed about our work, but we don’t want to do that at the expense of your privacy or trust in us. If you have any concerns, please e-mail us at ovcsupport@pactworld.org.
Cookies Policy
What Are Cookies
Cookies are small data files which are downloaded from a website to your computer, tablet or mobile while you browse. Cookies provide a way for the website to recognize you and keep track of your preferences to make the site easier for you to use. For more general information on cookies please visit https://www.allaboutcookies.org/
How We Use Cookies
We use cookies to ensure you see the correct content on our site, to get a better overall idea of how people use our website, and to help us improve the user experience. Detailed reasons for using cookies are provided below.
Disabling Cookies
In most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Alternatively, you may wish to visit https://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Please be aware that restricting cookies will impact the functionality and might result in disabling certain features of this site. In addition, deleting cookies will impact your browsing experience on websites you have visited in the past.
The Cookies We Set
This is a list of the main cookies set by the OVCsupport.org website and what each is used for.
Strictly Necessary Cookies
No cookies have been identified as strictly necessary.
First Party Cookies
Performance Cookies
| First Party Cookie Vendor | Purpose | Cookie Details |
|---|---|---|
| Google Analytics | This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. | Name: _ga Expiration: after 2 years |
| Google Analytics | This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate – limiting the collection of data on high traffic sites. It expires after 10 minutes. | Name: _gat Expiration: after 10 minutes |
| Google Analytics | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. | Name: _gid Expiration: no information available |
Targeting Cookies
| First Party Cookie Vendor | Purpose | Cookie Details |
|---|---|---|
| Ovcsupport.org | This is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes. The cookies in this domain have a lifespan of 10 years. | Name: visitor_id##### Expiration: after 10 years |
Third Party Cookies
We may use vendors who also set cookies on our website in order to deliver the services that they are providing to us. These cookies enable us to understand visitors’ preferences and improve the effectiveness of the website. If you would like more information about the cookies used by these vendors, as well as information on how to opt out, please see their individual privacy policies listed or referred to in the below table:
Performance Cookies
| Third Party Cookie Vendor | Purpose | Cookie Details |
|---|---|---|
| New Relic | This domain is controlled by New Relic, which provides a platform for monitoring the performance of web and mobile applications. | Name: JSESSIONID Expiration: no expiry date |
Functionality Cookies
| Third Party Cookie Vendor | Purpose | Cookie Details |
|---|---|---|
| Vimeo | This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing https://vimeo.com/cookie_policy | Name: vuid Expiration: 2 years |
Targeting Cookies
| Third Party Cookie Vendor | Purpose | Cookie Details |
|---|---|---|
| DoubleClick | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Google’s real time bidding advertising exchange | Name: ide Expiration: 12/31/9999 |
| YouTube | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. SID is used by Google in combination with HSID to verify a Google user account and most recent login time. Demographics is most likely used for demographic profiling and targeting for advertising | Name: SID, HSID Expiration: no expiry date |
| YouTube | Demographics is most likely used for demographic profiling and targeting for advertising | Name: demographics Expiration: no expiry date |
| YouTube | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. This cookie is used as a unique identifier to track viewing of videos | Name: VISITOR_INFO1_LIVE Expiration: after 6 months |
| YouTube | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | Name: APISID, LOGIN_INFO, SSID, YSC, SAPISID Expiration: no expiry date |
| YouTube | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | Name: GPS Expiration: same day |
If you are still looking for more information about our cookies policy, you can contact us through the following email: ovcsupport@pactworld.org
Last updated: June, 2020